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Preventing Knowledge Collapse
28 Sep 2012 - 28 Sep 2012
Arlington, Virginia - AMA Executive Conference Center
$795.00 per registrant

Succession & Transition Planning Strategies for the Public Sector

Michael J. Novak, Executive Director, Maryland Performance Excellence Awards Program
Janet Murphy, Chief Human Capital Officer, Federal Housing Finance Agency (FHFA)
Gene Shin, Ph.D., Knowledge Management Division, Virginia Dept. of Transportation(VDOT)
Beverly Norwood, Director of Leadership & Executive Programs, Learning Center, U.S. Government Accountability Office(GAO)
William S. Kaplan, CPCM, Founder, Working Knowledge CSP
Joel S. Alleyne, President, Alleyne Inc. & Adjunct Professor, University of Toronto and University of Western Ontario
Why should you attend this program?

Knowledge resides at the very heart of what the public sector does.

Hence, it is critically important that public sector organizations take stock of their current leadership, succession planning and knowledge-sharing initiatives so they can clearly inform and support their own departments and constituencies.
When critical expertise finally walks out the door how will your organization respond? What can (and should) be done to avoid a cascading failure of processes and systems due to critical knowledge gaps?
Succession planning and knowledge retention must be an integrated process—reaching well beyond the replacement of individuals—with a focus on strengthening and developing leadership talent at all levels of the organization.
Ark Group’s Preventing Knowledge Collapse: Succession & Transition Planning Strategies for the Public Sector will provide an ideal platform for attendees to learn about and discuss practical applications of knowledge-sharing and retention efforts that shape and support collaborative learning—integrating succession
planning into an overall organizational and human capital strategy capable of sustaining effective leadership.
Loss of knowledge and expertise is costing our government millions (if not billions) of dollars—and that’s just the tip of the proverbial iceberg. Despite our well documented progress and despite our well-developed policies and strategies, there are still major challenges to be confronted around expertise and knowledge
retention, inter-agency collaboration, succession planning, and service delivery in the public sector.
How are government organizations successfully addressing the challenges of succession planning and knowledge loss?
How will your organization retain a particular level of expertise as a new generation begins to transform culture and practice? What can agencies be doing today in preparation for this hand-off—both in terms of leadership, knowledge and expertise? What are today’s best practices?
Attendees of this program will leave better prepared to identify strategies that deliver both short term results, as well as build a cultural foundation for organizational agility via process improvement and increased collaboration. Your tools will be practical and wide ranging—and you will return to your organization ready not only to adapt to change but to create the change that will energize its mission into an unrelenting future.
Conference Venue & Hotel Accommodations:

This forum will be held at:

AMA Executive Conference Center
2345 Crystal Drive, Suite 200
Arlington, Virginia 22202
AMA's Washington Area Center is conveniently located minutes from Reagan National Airport and walking distance of the Yellow Line METRO stop at Crystal City.
Recommended hotels (within walking distance to the venue):

Hyatt Regency Crystal City
Reagan National Airport
2799 Jefferson Davis Highway
Arlington, VA 22202
AMA Reservation Number 1-703-413-6789 For AMA’s preferred rate enter corporate code 00433.
Reserve Now

Renaissance Arlington Capital View  OPENING APRIL 2011
2800 South Potomac Avenue
Arlington, VA 22202 
Reserve Now

Sheraton Crystal City Hotel 
1800 Jefferson Davis Highway 
Arlington, VA 22202
Phone Number 1-703-486-1111
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Radisson Hotel 
Reagan National Airport
2020 Jefferson Davis Highway 
Arlington, VA 22202
Phone Number 1-703-920-8600
Reserve Now

Group Discount:

Group Discounts are availabe. Please contact Peter Franken at or call 312-212-1301.

Sponsorship Opportunities:

Increase your exposure, maintain contacts, obtain new leads by sponsoring an event or exhibiting at this conference. Call 312-212-1301 for more info!

Can’t Attend?

You can still benefit from our program! Workbooks are available for our conferences. Individually priced and packaged, each captures the information and insights delivered by our faculty. For more information email or call 312-212-1301 to reserve your copy today!

Cancellation policy
  • Registrations can be submitted at any stage prior to the event, subject to availability. A limited allocation is being held and registering early is therefore recommended - in the event of the registration not being accepted by Ark Group the total amount will be refunded.
  • Payment must be received in full prior to the event.
  • All speakers are correct at the time of printing, but are subject to variation without notice.
  • If the delegate cancels after the registration has been accepted, the delegate will be liable for the following cancellation charges:
1. Cancellations notified over 45 days prior to the event will not incur a cancellation fee
2. In the event of a cancellation being between 45 and 30 days prior to the event, a 20% cancellation fee will be charged.
3. For cancellations received less than 30 days prior to the event, the full delegate rate must be paid and no refunds will be available.
  • All registrations submitted by email, fax, U.S. Postal Service, FedEx or over the telephone are subject to these booking conditions.
  • All cancellations must be received in writing.
  • Ark Group will not be held liable for circumstandes beyond their control which lead to the cancellation or variation of the program.
  • Please make checks payable to Ark Group USA